Rajiv Saxena
Résumé
Operations Manager

Operations Manager, 6 years in e-commerce

Operations manager with 13 years in logistics and e-commerce fulfilment, currently running a regional network of four warehouses and 22 delivery hubs. Leads 600 people through supervisors and vendors, owns the operating budget and drives productivity, cost per shipment and on-time delivery.

15Years in transport
32Buses managed
3,500Daily riders
0Major incidents
01 · The incharge

Every child home safe, every route on time

Operations manager with 13 years in logistics and e-commerce fulfilment, currently running a regional network of four warehouses and 22 delivery hubs. Leads 600 people through supervisors and vendors, owns the operating budget and drives productivity, cost per shipment and on-time delivery.

— Rajiv Saxena
ON DUTY

Transport card

Particulars · one glance
BaseLucknow, Uttar Pradesh
RoleRegional Operations Manager…
ManagesRoutes · drivers · GPS · maintenance
ComplianceRTO · fitness · CBSE safety norms
FleetUp to 32 buses · 60 staff
StatusOpen · 30-day notice
02 · The fleet

What I run & safeguard

Routes to roadworthiness, drivers to GPS, safety drills to parent comms — the whole transport operation.

Multi-site operations

Warehouse and last-mile delivery

Budget and cost control

Workforce planning

Lean and Six Sigma

Vendor and 3PL management

KPI dashboards

Safety and compliance

Peak season planning

People leadership

03 · How I run it

Safety is a routine, not a slogan

Nothing about school transport is allowed to be 'mostly fine'. A bus is a classroom on wheels carrying the school's most precious cargo through the least controllable environment there is — traffic. So safety can't be a slogan on the side of the bus; it has to be a routine that runs whether anyone's watching or not. Daily checks, trained drivers, live tracking, and a plan for every 'what if'. When parents stop worrying about the bus, I've done my job.

  1. CheckEvery bus, every morning — brakes, tyres, doors, first-aid, fire extinguisher, driver fitness. No check, no departure.
  2. RouteRoutes planned for safety and time, not just distance — pick-up points, turning, escort staff, and live GPS on every vehicle.
  3. TrainDrivers and attendants drilled on speed limits, child boarding, emergency evacuation and conduct. Skill and temperament both.
  4. CommunicateParents informed, delays flagged early, incidents escalated instantly. A calm, honest line is half of safety.
04 · Track record

Fifteen years, depot to gate

Regional Operations Manager

E-commerce logistics company

Run four fulfilment warehouses and 22 last-mile hubs across central and eastern Uttar Pradesh. Lowered cost per shipment by redesigning hub routes and moving sorting to two central nodes.

5 years

Operations Manager

Third-party logistics provider

Ran a 200,000 sq ft warehouse for consumer goods clients with 180 staff across shifts. Cut inventory mismatches through cycle counting and better bin labelling.

3 years

Assistant Manager, Operations

Express courier company

Managed hub operations for inbound and outbound shipments, including manpower and vehicle scheduling. Reduced misroutes by introducing scan checks before vehicle loading.

05 · Credentials

Education

MBA in Operations Management

University institute of management

B.Tech in Industrial Engineering

Engineering college affiliated to a state technical…
06 · Qualifications

Certifications

Lean Six Sigma Green Belt
Certified Supply Chain Professional…
Fire and safety awareness for…
07 · Honours

Recognised & relied on

Zero major incidents — 8 yearsFleet safety record, verified
2016–
Best Support OperationsSat Paul Mittal School awards
2022
GPS & parent-alert rolloutWhole fleet, delivered on schedule
2018
Clean RTO & CBSE auditsEvery year, no adverse findings
2016–
08 · Notes

Notes from the depot

MAY 2026

Safety is a routine

Why the morning bus check matters more than any policy document — and the non-negotiable daily drill I run before a single bus rolls.

Read →
FEB 2026

The bus that's five minutes late

How proactive parent communication turns a panicked 3:15 phone call into a non-event. Systems that keep everyone calm.

Read →
OCT 2025

Hiring drivers you'd trust

Skill is checkable; temperament is harder. How I recruit, train and keep drivers I'd put my own children behind.

Read →
09 · From the school

What they say

FROM THE SCHOOL · 01

As a parent, I stopped worrying about the school bus the year Rajiv took over. Live tracking, calm updates, buses always on time.

ParentROUTE 7
FROM THE SCHOOL · 01

Eight years, thousands of journeys a day, not one serious incident. That isn't luck — it's the routine he enforces relentlessly.

PrincipalSAT PAUL MITTAL SCHOOL
FROM THE SCHOOL · 01

He runs the tightest, safest fleet I've audited. Records immaculate, drivers well-trained, compliance always ready.

Transport AuditorRTO / SAFETY REVIEW
10 · For schools & trusts

The hiring brief

● AVAILABLE 2027 · HAND ME THE FLEET THAT WORRIES YOU — I'LL MAKE IT RUN SAFE
Current roleRegional Operations Manager, E-commerce logistics company
Open toTransport incharge · fleet manager · ops & safety head
ManagesRoutes · drivers · maintenance · GPS · safety
Expected salary₹6–10 LPA / negotiable
Notice period30 days
Willing to relocateYes — Ludhiana, Chandigarh, Delhi NCR, Jaipur · schools & trusts
Principal, Sat Paul Mittal SchoolCURRENT · SHARED ON REQUEST
Admin Head, BCM School2011–16 · SHARED ON REQUEST
11 · Reach me

Get in touch

Based inLucknow, Uttar Pradesh
Phone / WhatsApp+00 00000 00000
Résumé Contact