F&B Supervisor (5 yrs)

Arvind Kamath

Guest Relations Manager, 6 years in luxury resorts

Goa you@example.com +00 00000 00000

Hospitality professional with 12 years in luxury and upscale hotels, the last five leading front office for a 220-room beach resort.

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AK
8+years designing
40+products shipped
12Musers reached
3design systems built
01

What I do

Front office operationsGuest relationsOpera PMSUpselling and room revenueOnline review managementNight audit oversightTeam scheduling and trainingComplaint resolutionGroup arrivalsLoyalty programme handling
02

Experience

Front Office Manager5 years · current
220-room beach resort, part of an Indian hotel group

Lead a team of 28 across reception, concierge, guest relations, bell desk and night audit. Introduced an arrival upgrade programme at check-in that added steady room revenue each month.

Assistant Front Office Manager4 years
Business hotel with 180 rooms

Ran shifts at the front desk, handling corporate guests, airline crew blocks and group check-ins. Trained new associates on Opera PMS, cash handling and loyalty member recognition.

Guest Service Associate3 years
Luxury hotel

Handled check-ins, reservations and concierge requests for international and domestic guests. Managed VIP arrivals with amenities and room set-up according to guest profiles.

03

Education

B.Sc. in Hospitality and Hotel AdministrationInstitute of hotel management
04

Kind words

Arvind is the rare designer who ships. She made our most complex feature feel obvious.

Priya NairVP Product, Northwind

Every metric we cared about moved after her onboarding redesign. Calm, sharp, relentless.

Dev RaoFounder, Kite Labs

Let's build something

Have a product that deserves better design? I'd love to hear about it.

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