Firm on the number, kind to the person
How to bring collection rates above 99% without ever making a parent feel like a defaulter.
Read note →Banker with nine years in private sector banking, moving from branch relationship roles into MSME credit underwriting. Appraises working capital and term loan proposals, structures facilities under CGTMSE and sets covenants that keep delinquencies low.
Banker with nine years in private sector banking, moving from branch relationship roles into MSME credit underwriting. Appraises working capital and term loan proposals, structures facilities under CGTMSE and sets covenants that keep delinquencies low. Holds CAIIB and a strong record of portfolio quality across manufacturing, trading and services borrowers in Telangana.
Every part of the fee & accounts function — collection, reconciliation, reporting and compliance — ranked by the years I've owned it.
Fee collection is where finance meets feelings. Behind every overdue amount is a parent under pressure, and behind every clean audit is a year of quiet, unglamorous discipline — reconciling daily, chasing gently, and never letting a discrepancy sit overnight. My rule is simple: the books balance every single day before I go home, and no parent is ever spoken to like a defaulter. Firm on the number, kind to the person.
Underwrite MSME proposals from ₹50 lakh to ₹25 crore, approving about ₹380 crore in sanctions each year across 140 borrowers. Kept gross NPA on the underwritten book below 1.2 percent, against a regional average close to three percent.
Managed a portfolio of 85 SME clients with ₹160 crore in loans and ₹95 crore in current account balances. Grew fee income from trade finance and forex products by 40 percent through letters of credit and export packing credit.
Handled branch operations, cash management and KYC audits, closing all concurrent audit observations within the review month. Sourced 40 small business current accounts from the local market yard, lifting branch float by ₹6 crore.
Swap these for real workplace photos in the admin panel.
How to bring collection rates above 99% without ever making a parent feel like a defaulter.
Read note →Why daily reconciliation — not month-end heroics — is the real secret to a clean audit.
Read note →A practical playbook for digitising school fee collection with UPI, auto-receipts and ageing reports.
Read note →Sneha took our fee collection from a yearly nightmare to a non-event. Dues down, audit clean, and parents actually thank us for the clarity. Rare combination.
DirectorRajagiri GroupShe chased my pending fees so gently I didn't even feel chased — just reminded, with a payment plan that worked for us. That's a professional.
Mr. ThomasParentIn six audits I never once found her books out of balance. Every rupee traced to a receipt. I wish every client had a Sneha.
Statutory AuditorExternal audit firm